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Getting Started

Sam’s Club Broker Services:
How We Support Suppliers

Support for Sam’s Club suppliers across retail strategy, reporting, content, and item data management.

Updated: May 2025

Sam’s Club Retail Strategy

Sam’s Club operates differently from Walmart, and success often requires an approach tailored specifically to the club channel. Our experienced business managers are equipped to guide you with strategies designed for Sam’s Club, standing by your side at every stage — from conceptual presentations to product packaging.

Sam’s Club Reporting Services

OCM provides comprehensive reporting support for Sam’s Club vendors. With a strong understanding of the Madrid system, we help clients navigate reporting needs with greater clarity and confidence while supporting premium custom reporting capabilities.

Sam’s Club Online Product Content

With the continued growth of club pickup and delivery services, strong online product content is more important than ever on SamsClub.com. This includes rich content below the fold, engaging text, and optimized visuals that support better product visibility and help improve the customer experience.

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From Scene 7 (Dynamic Media Manager), to item setup, to Sam’s IDM, we are well-versed in the tools and processes needed to succeed at Sam’s Club. Our team also understands the importance of essential imagery requirements, helping protect your business from costly oversights.

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As Sam’s Club continues to evolve its content standards, vendors are expected to keep pace. With a deep understanding of content protocols and scorecard expectations, we help create a smoother experience for both our clients and their customers.

Navigating Sam’s IDM

Need help working through Sam’s IDM (item data management)? OCM can help simplify the process. From meeting enrichment specifications, to sourcing accurate data, to deciding between a data sync provider, we help vendors navigate the details with more confidence and less frustration.

Beyond the Basics

As a full-service, independent broker for Sam’s Club, OCM offers support that goes beyond individual tasks. We work with suppliers across multiple operational and strategic needs to help strengthen execution and support long-term success at Sam’s Club.

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